Customers can communicate their travel needs to the ticket agent when they arrive at the terminal. For more information on all the steps BC Ferries is taking during COVID-19, visit our COVID-19 response page. communities. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. View more details on Transport Canada’s announcement. Le fonctionnement est efficace sur place mais le service est tellement en demande qu’il faut planifier d’avance pour éviter l’attente. If you are not checked in 30 minutes prior to departure, your reservation will no longer be valid. BC Ferries strongly suggests that vehicle passengers stay in their vehicle regardless of the car deck during sailing. For more information on schedules visit bcferries.com/schedules. Welcome on board! Many communities served by BC Ferries have issued advisories to travelers notifying them of limited supplies, healthcare equipment and resources. Find out more . Transport Canada - Closed deck regulation - reinstatement on September 30th. Take this short survey and let us know how we're doing. Reservations are recommended, but non-reserved travel will be prioritized based on the essential travel needs. You can also view sailing status by terminal. navigation, COVID-19 Update - Important information -. The survey can be completed in less than two minutes. Discover our routes and fares plus how you can save with a BC Ferries Experience Card™ or take advantage of priority boarding with an Assured Loading Card. Welcome on board! A patient’s doctor must apply for Medical Assured Loading through BC Ferries (patients are unable to make the request on their own). ©2020 Northumberland Ferries Limited and Bay Ferries Limited. Our priority is the health and safety of our customers and employees, and the company will strictly adhere to provincial and federal guidelines. Book sailings . BC Ferries must comply with Transport Canada regulations. Reservations: Reservations can be made online on the BC Ferries website. BC Ferries hopes to resume the levels of service customers have come to expect soon. The earlier you book, the lower your reservation fee on routes between the Mainland and Vancouver Island. Whether you booked ahead of time or not, your first step upon arriving at the terminal is to check in with a ticket agent. 3, or email vacations@bcferries.com. For more information about travel and restrictions in these northern communities, see: When travelling, we require customers wear a face covering onboard or in our terminals. Not all routes can be booked in advance. Customers should inform themselves of local situations and remain committed to essential travel only. BC Ferries advises customers to avoid non-essential travel at this time – this includes travel into and out of B.C. For more information on all the steps BC Ferries is taking during COVID-19, visit our COVID-19 response page. Purchase your tickets online or … Our ticket agents can accept these payment options: Self-serve payment stations for foot passengers accept debit, credit card and Experience Cards. 3, or email vacations@bcferries.com . For more information on our current Northern schedules, visit bcferries.com/schedules. You must arrive 30 to 60 minutes prior to departure. If you are still on the waitlist, we recommend you arrive at the terminal a. BC Ferries Learn more about the reinstatement of the Transport Canada regulation. After booking, you'll receive a confirmation by email with all of your travel details. communities. Get the sailing status for a specific route, view next available sailings, check deck space availability and more. While less people are travelling, we're transporting 10% more commercial goods (and a few presents too!). BC Ferries does not have a mandate to restrict travel. 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